Feedback Form - Librarians and Library Paras - please complete the feedback form. We can use the information to communicate our needs with Accessit.
Where are we with things:
Inventory Training: Tiffany will send a link to our training on Thursday. When you get ready for inventory, contact Becca with any questions.
Important: Mark missing items Lost. Do not delete the record. We will keep lost items in the system for three years before deleting them.
Kiosks: iPad Kiosks for Self Check are getting set up for distribution. They will be available at our October 13th training. Each building will receive two iPads and scanners along with accessories. We have four schools testing and we are receiving positive feedback so far.
Billing: We received some excellent news yesterday at our meeting with Accessit. They are making quite a bit of progress with syncing billing with Synergy. Shane from Accessit gave us hope by saying he thinks it will be ready by January. Good news!
ILL: ILL should be the primary process for sending and requesting books from other schools. This provides confirmation that your sent book has made it to the requesting building. You can also see if another building is sending the book you requested. We understand this is a different process from the past, but once it becomes more routine, we will appreciate the provided steps and know where each request is in the process.
What we learned:
ILL:
We continue to learn more and more about ILL. Overwhelmed? Don't worry. Start with filling ILL requests and putting in ILL requests for your students. Once you feel comfortable with those steps, proceed to the information below. Need more assistance with ILL? Click here to view videos and directions. Contact Becca if you want a 1:1 session to review ILL and Holds. She is happy to help!
Action Bar: This area is the bottom toolbar where you see ILL and Holds alerts. If you see the double-arrow with a number at the bottom, click to view items you need to check the status or follow-up.
Management App > Management > Interloans or Holds: Locate all Holds or Interloans for your building (external and internal). This list has everything, including items you do not need to adjust. When would you use this option? Let's say you checked in a book, and a hold alert appeared saying this book is on hold for a student in your building. You go to the Holds list from the action bar and do not see the hold. Where did it go? Check the Management > Holds area to find it.
Holds in the Action Bar: The item listed under holds in the action bar could be one of two things.
View Overdues: List of all items with holds that are overdue. You can "recall" these items, and an email can be sent asking the student to return the item.
View Holds: The list includes items on your shelf/available with a hold. This means you can fill the hold.
Series: When searching for a series in the Web App, sometimes all the books do not appear.* However, we can see the series under Full Series when we go into one of the records. Click here to view a video that shows you how to do an Advanced Search and locate all books in a series. Cool feature alert - when it shows all the books in a series, the book covers that are "grayed out" are not owned by your library.
Manga: We do not see the volume number of many Manga books in our catalog. It will instead show that you may have 36 copies of the same title without showing the volume. Accessit and LTS recognize the issue and are working on a resolution.
Resources:
Libguide link - Click the Accessit tab on the left to view a list of available guides.
Next Steps:
Updated Student Photos: Once school photos from your buildings are sent here, I can update them in Accessit. I get a notification for each building and at random times.
Billing: Continue to work with Accessit and our Synergy team to finalize the process.
*If you are curious why all district changes are not automatic and quick, any change that needs to be made for the entire district (like staff checkouts or photos) gets loaded by each individual building. Thanks for your patience as we continue to adjust settings and add new features.